The Bill of Lading (BOL) is the most important document in freight — a legal contract, a receipt, and a title document. Misreading or incorrectly completing a BOL leads to claims, delays, and disputes.
The Shipper (Consignor) is the company sending the freight — legally responsible until the carrier accepts. The Consignee is the recipient who signs the BOL upon delivery acknowledging receipt. Errors in these fields delay delivery and complicate claims.
The description field must accurately identify what's being shipped, including commodity, packaging type, and NMFC item number. Weight affects pricing and overweight violations. Freight class (50–500) determines LTL rates — inaccurate class is the most common cause of billing adjustments.
This field covers everything non-standard: hazmat declarations, appointment requirements, liftgate needs, temperature requirements, and inside delivery instructions. If it's not on the BOL, the carrier can claim they weren't notified.
Count all pieces — verify against BOL quantity. Inspect for visible damage before signing. Note any exceptions in writing on the BOL before signing. Never sign a clean BOL when there is damage or shortage.
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