Freight Broker FAQ
Plain answers to the most common questions about freight brokerage — no jargon, no runaround.
12
Questions Answered
MC #1615290
FMCSA Licensed Broker
500+
Vetted Carriers
What is a freight broker?
A freight broker is a licensed intermediary that connects shippers (businesses that need to move goods) with carriers (truck drivers and trucking companies). The broker negotiates rates, arranges pickup and delivery, handles paperwork, and ensures the shipment moves safely and on time. IZY Logistics is licensed by the FMCSA under MC #1615290 and USDOT #4191217.
How does freight brokerage work?
When you contact us for a quote, we take your shipment details — origin, destination, freight type, weight, and dimensions. We then search our network of 500+ vetted carriers for the best available truck at a competitive rate. Once you approve the quote, we issue a load confirmation, coordinate pickup, and track your freight through to delivery. You pay one flat rate — no hidden fees.
What is the difference between FTL and LTL?
FTL (Full Truckload) means your freight fills an entire trailer — typically 20,000+ lbs or a full 48–53 ft trailer. The truck goes directly from pickup to delivery with no other stops. LTL (Less Than Truckload) means your shipment shares space with other shippers' freight on the same trailer. FTL is faster and has less handling; LTL is cost-effective for smaller loads. Our quote tool will recommend the best option for your shipment.
How fast can you get a truck?
In most lanes we can have a truck confirmed within 1–4 hours of your approved quote. For standard loads on major lanes — Chicago to Atlanta, Dallas to Miami — same-day truck sourcing is common. Expedited and time-critical loads are our specialty. Call us directly at +1(877)IZY-LOGS and we'll move immediately.
How much does freight shipping cost?
Freight rates depend on distance, freight type, weight, current market demand, and fuel prices. As of May 2026, national dry van FTL spot rates average $2.68/mile, reefer $3.12/mile, and flatbed $3.46/mile. Use our instant rate calculator on the Quote page to get a real estimate in under 30 seconds — no contact info required.
What areas do you service?
IZY Logistics provides freight brokerage services across the entire United States. We have deep carrier coverage in major freight corridors — Midwest, Southeast, Northeast, Southwest, and West Coast. We also serve dedicated state markets including Illinois, Texas, Florida, California, New York, Tennessee, North Carolina, Georgia, Ohio, Pennsylvania, Michigan, Indiana, Wisconsin, Minnesota, and Missouri.
Are you a licensed freight broker?
Yes. IZY Logistics LLC is fully licensed and bonded: USDOT #4191217 and MC #1615290, issued by the Federal Motor Carrier Safety Administration (FMCSA). You can verify our license at safer.fmcsa.dot.gov at any time. We carry a $75,000 surety bond as required by federal law.
How do you vet your carriers?
Every carrier in our network is screened through Descartes MyCarrierPortal before being approved. We verify active operating authority, valid cargo insurance (minimum $100,000), satisfactory FMCSA safety rating, and check for fraud indicators including double-brokering history. A carrier that doesn't pass our screening never touches your freight.
What types of freight do you handle?
We specialize in dry van FTL and LTL, refrigerated/reefer freight (produce, dairy, pharmaceutical, frozen), flatbed and open deck (steel, lumber, machinery, construction materials), and power only / drop-and-hook moves. We also handle step deck, conestoga, and RGN loads for oversized freight. Not sure what you need? Tell us what you're shipping and we'll advise on the right equipment.
What if my freight is damaged or lost?
All carriers in our network carry minimum $100,000 cargo insurance. In the event of a claim, IZY Logistics assists you through the entire claims process with the carrier's insurance provider. We document every load with a signed Bill of Lading and digital proof of delivery. For high-value freight, we can arrange additional cargo coverage before the load moves.
Do you offer real-time tracking?
Yes. Every load booked through IZY Logistics includes real-time tracking through our shipper portal. You receive pickup confirmation, in-transit updates, ETA notifications, and delivery confirmation with a digital POD. Our dispatchers are reachable 24/7 by phone or email for live status updates — you're never left wondering where your freight is.
What payment terms do you offer?
We offer Net 15, Net 30, Net 45, and Net 60 payment terms for approved credit customers. New shippers can apply for credit through our Credit Application page. Payments are accepted by ACH, check, or wire transfer. Extended terms (Net 45/60) may carry a small surcharge, which will be reflected transparently in your quote.
Still have questions?
Our team is available Monday–Friday 7am–7pm CT and responds to all inquiries within 1 hour.
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